Terms of service

Last Updated: May 11, 2026

Welcome to WebWorx Agency. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing our website or purchasing our services, you agree to comply with these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Us

WebWorx Agency is an ecommerce and digital service provider offering services including:

  • Ecommerce Store Setup
  • Shopify Development
  • Website Design & Development
  • SEO Services
  • Advertising Campaign Management
  • Payment Gateway Integration
  • Store Optimization
  • Digital Marketing & Consultation
  • Technical Support

2. Acceptance of Terms

By using our website or engaging our services, you confirm that:

  • You are at least 18 years old
  • You have authority to enter into agreements
  • You agree to comply with all applicable laws and regulations

3. Services

All services provided by WebWorx Agency are customized according to client requirements.

Project scope, timelines, pricing, and deliverables will be communicated before work begins.

We reserve the right to refuse service for any project that violates laws, platform policies, or ethical business practices.

4. Payments

Clients agree to pay all fees associated with the selected services.

Payment Terms

  • Full or partial advance payment may be required before project initiation
  • Remaining balances must be paid according to agreed milestones
  • Delayed payments may result in project pauses or service suspension

Additional Costs

Clients are responsible for:

  • Shopify subscription fees
  • Domain & hosting charges
  • Paid themes or apps
  • Third-party software costs
  • Advertising budgets

unless otherwise agreed in writing.

5. Refunds

Refunds are governed by our Refund Policy.

Due to the customized nature of digital services, refunds may not be available once work has commenced.

6. Client Responsibilities

Clients agree to:

  • Provide accurate information and project requirements
  • Share necessary account access and materials on time
  • Review deliverables promptly
  • Maintain professional communication

Project delays caused by lack of client response may affect delivery timelines.

7. Intellectual Property

Upon full payment:

  • Clients will own the final approved deliverables created specifically for their project

However:

  • WebWorx Agency retains rights to pre-existing tools, frameworks, templates, and methodologies used during development
  • Third-party themes, plugins, apps, images, or software remain subject to their respective licenses

8. Confidentiality

We respect client confidentiality and will not intentionally disclose sensitive business information shared during the project except:

  • When required by law
  • With client permission
  • To trusted service providers necessary for project completion

9. Third-Party Platforms

Our services may involve third-party platforms including:

  • Shopify
  • Google
  • Meta
  • Razorpay
  • Stripe
  • PayPal
  • Other ecommerce and marketing tools

We are not responsible for:

  • Platform outages
  • Account suspensions
  • Policy changes
  • Third-party service interruptions

Clients must comply with the terms and policies of those platforms.

10. No Guarantees

While we strive to deliver high-quality results, WebWorx Agency does not guarantee:

  • Specific sales or revenue
  • Search engine rankings
  • Advertising performance
  • Business growth outcomes

Results may vary depending on multiple external factors.

11. Limitation of Liability

WebWorx Agency shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Data loss
  • Business interruption
  • Third-party platform issues

Our total liability shall not exceed the amount paid by the client for the specific service.

12. Project Delays & Termination

We reserve the right to suspend or terminate services if:

  • Payments are overdue
  • Clients violate these Terms
  • Communication becomes abusive or unprofessional
  • Required project information is not provided

Clients may also terminate projects in writing, subject to applicable payment obligations.

13. Website Content

All content on this website including:

  • Text
  • Graphics
  • Branding
  • Logos
  • Designs

is owned or licensed by WebWorx Agency and may not be copied or reproduced without permission.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of our website or services after updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws applicable in your jurisdiction.

16. Contact Information

For questions regarding these Terms & Conditions, contact:

WebWorx Agency
Email: info@webworxagency.com
Website: www.webworxagency.com